Hi,
I am back with an issue and I am hoping you can help me.

We often update our user profiles with data from Salesforce. When the data goes in, it’s from a CSV, it updates all the users and when we have the xprofile field type set as a check box, it’s great. It’s in there. I can see it in each user profile.

But when I try to search via the checkbox type, nothing returns.
To test, I did a text search by any field, and the results are there.
Then, I went and saved a profile and the data returns on the checkbox search.

Have you seen this before? How did you handle it?

Thanks in advance!
Christina

Hello Christina,

That happens when the checkbox values are imported in a format that’s not the standard serialized format.

BuddyPress is able to display that format, and the simple text search works, but BP Profile Search can’t find search results until the next profile save operation, which restores the standard serialized format.

By the way, how are you importing the profile values?

AND I found the answer, thanks again for the help in the direction to look!
Have a great weekend!

Hi!

We used search & replace to serialize the data. So
‘SanFran/Oakland’ became ‘a:1:{i:0;s:15:”SanFran/Oakland”;}’
The s:15 is the character count.
It was a daunting prospect that ended up being very easy.

Thanks!