I provide free support for my WordPress plugins both on the WordPress site and here on dontdream.it.

In most cases, I can help you without needing access to your site, but sometimes I need to look at your installation to understand and resolve the problem you are reporting.

In these cases I’ll ask for admin access, preferably to your test or staging site, to avoid making unintentional changes to your live site.

Note: The WordPress support forum policy does not allow a plugin author to access a user’s site, so if you are willing to grant me access if needed, please use the support forums here on dontdream.it.