Filters not applying on Search

BP Profile Search Filters not applying on Search

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  • #12421 Reply
    Eliot
    Guest

    Hi, I have installed BP Profile Search on my site but unfortunately every search returns the entire members directory rather than the filtered version.

    I discovered that the shortcode [bps_directory] does not display anything. Is this the cause of the issue and how can I fix this?

    #12422 Reply
    andrea
    Plugin Author

    Hi Eliot,

    Could you please post your BP Profile Search site information here? The details are on this page:

    https://dontdream.it/bp-profile-search-5-4-6/

    #12426 Reply
    Denis
    Guest

    Hi Andrea,

    Thank you for your time and efforts to provide great plugins! I’m having a couple of issues at the moment, maybe you have an idea why it’s happening?

    1- when using Profile Search, if the search returns no result, then it shows all members instead of showing none.

    2- When using Distance Search, it only shows 2 members regardless of the input.

    Thank you for your time!

    Kind Regards,

    Denis.

    #12427 Reply
    andrea
    Plugin Author

    Hi Denis,

    Could you please post your BP Profile Search site information here? The details are on this page:

    https://dontdream.it/bp-profile-search-5-4-6/

    #12429 Reply
    Denis
    Guest

    Hi Andrea,

    Sorry I just saw your reply. Thank you for your time!

    Here is the information:

    Version 5.8
    Platform BuddyPress 14.3.3
    Theme BuddyX Child 4.5.8
    Members index template /plugins/buddypress/bp-templates/bp-nouveau/buddypress/members/index.php
    Members loop template /themes/buddyx/buddypress/members/members-loop.php
    Form template(s) /plugins/bp-profile-search/templates/members/bps-form-default.php

    #12430 Reply
    andrea
    Plugin Author

    Hi Denis,

    I tested with BuddyX 4.7.6, and it’s working correctly. I suggest:

    1. switch to BuddyX 4.7.6 (no child theme)
    2. rename your bp-custom.php if you have one

    Do you still see the same problems?

    #12470 Reply
    Eliot
    Guest

    Hi Andrea, sorry for the delayed reply.

    I’m using:

    Version 5.8
    Platform: BuddyBoss Platform 2.8.00
    Theme: BuddyBoss Theme 2.7.80
    Members index template /themes/buddyboss-theme/buddypress/members/index.php
    Members loop template /plugins/buddyboss-platform/bp-templates/bp-nouveau/buddypress/members/members-loop.php
    Form template(s) /plugins/bp-profile-search/templates/members/bps-form-default.php

    Does this cover what you need?

    #12476 Reply
    andrea
    Plugin Author

    Hi Eliot,

    Thanks for the info on your setup.

    Unfortunately I am unable to test your setup on my site, as you are using a paid solution, but if you have a staging site I can use, I would be happy to take a look at it.

    If you agree, you can use my Contact page to privately share your login details.

    #12503 Reply
    Eliot
    Guest

    Hi Andrea, I have sent you the necessary details on the Contact page form. Have you received them?

    #12504 Reply
    andrea
    Plugin Author

    Hi Eliot,

    Yes, I received them and was able to login to your staging site.

    I will now take a look at the issue you reported and I’ll update you directly via email.

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